Scott Mazza articles

My friend asked to have her wedding at my house. I said yes—and it blew up in my face.

Mom and dad are supposed to know best. Key word: “supposed to.” These entitled parents, however, were absolutely ridiculous—and just awful at their jobs.

“Let me speak to a manager”—these are six words that no retail employee wants to hear. But these managers were more than ready to deal wit these Karens.

Weddings are supposed to be blissful experiences, but let’s be honest: a lot of the time, it doesn’t really happen that way.

When I told the doctor about my “time slips,” his reaction chilled me to the bone.

I’ll never forget this client whose girlfriend sent him in because of his “addiction.” I thought it was serious—but he answered my first question about it, my jaw dropped straight to the ground.

My fiancee’s mom got us kicked out of a restaurant—and what happened after was even worse.

It was just a routine visit to the dentist. I never thought that it would lead to me unearthing my family’s most disturbing secret.

Everybody knows that working in customer service is a thankless job, but sometimes, it’s not the customer who is the problem—it’s the employees.